Hilton Cologne

The location to the Christmas markets was fantastic. (5minute walk). The staff at the hotel was lovely. Everyone was above and beyond helpful and friendly. Almost all of the staff spoke English which eased my anxiety a lot. The room was beautiful and the bed was comfortable. There was even a plate of fresh fruit in our room. The pull out bed was not ready on our arrival but was remedied within an hour by housekeeping. Overall a lovely stay.

The location was perfect. Staff was friendly when we were checked in. The room is very small but clean, as well as a clean bathroom.

The room was very nice and quiet. The beds very comfortable and the nice touch of a bottle of wine and chocolate on arrival was lovely. Really pleased about the bottles of water provided each days, especially having a sparkling and still option. Staff couldn't have been more helpful throughout the stay. The location to the train station and the cathedral and Christmas market was fantastic being a few minutes walk away, very handy. The helpfulness on arrival of a map and a sheet showing the markets was a great help. Thank you.

We had stayed at another hotel for a few days and it was terrible. When we checked in the Hilton and laying on that bed it was like a cloud. I really wanted the comforter. It was not keeping us to hot or to cold. We aren't used to sleeping with something that heavy. My husband is hot blooded but he was all wrapped in it and loved it. I had meant to ask where I might find one for here. Can you give me any purchasing info? Also when I came through the big round door i got my feet caught up in luggage and fell as soon i got inside. There were people from everywhere coming to help me including the agent behind the desk, He must have ran over. Everyone so wanting to know if I was ok. I was fine just a little clumsy but everyo.ne was so concerned. My husband said the bar staff was excellent. He was down there every night. I don't drink but he does and loved the bar and staff every night. I loved the room and the entire hotel. I really can't say enough good things about the hotel and every person of the staff we saw. I called room service a few times and the food came quick and it was delicious.

Location is excellent. Room is comfy with good facilities. Staff in the Bar are very friendly and welcoming.